These terms govern the use of this website and the provision of services by MOBILE GROUP 2022 EOOD. A specific engagement may be covered by a signed proposal or contract; where that document and these terms conflict, the signed document prevails.
1. Who these terms bind
“We”, “us” and “Mobile Group” mean MOBILE GROUP 2022 EOOD, a single-member limited liability company registered in the Republic of Bulgaria, registered office 3 Sheynovo Str., office 509, Vazrazhdane district, Burgas, Bulgaria, represented by the sole owner of the capital, Vasilka Velkova Kovacheva.
“You” and “the Client” mean the business that engages us. Our services are offered to businesses and professionals, not to consumers.
2. The services
We offer three packages, described in full on their own pages:
- Start. Audit & Strategy — €500, one-off, delivered in 7–10 working days.
- Ongoing Management — €1 000 per calendar month.
- Turnkey Growth — €1 500 per calendar month.
The deliverables listed on those pages are the scope. Anything not listed is out of scope until agreed in writing.
3. Scope and changes
Volumes stated in a package — number of channels, posts, campaigns, articles or revision hours — are monthly allowances. They do not accumulate and unused allowance is not carried into the following month or refunded.
Additional work is quoted separately and starts only after you approve the quote in writing. Email is sufficient; we do not need a signed order for a small addition, but we do need it in writing.
4. Fees and payment
- Prices are stated in euro and exclude VAT and any other applicable taxes, which are added where legally required.
- The Start package is invoiced in full before work begins.
- Monthly packages are invoiced in advance for the coming month. Work on a new month begins once payment is received.
- Where a monthly package follows a Start engagement within three months, the €500 fee is credited against the first monthly invoice.
- Bank charges on international transfers are borne by the payer.
- Persistently late payment entitles us to suspend delivery after written notice. Statutory interest may be applied to overdue amounts.
5. Advertising budgets
Advertising budget is never included in our fee. Meta, Google and any other platform bill you directly, from ad accounts held in your name. We do not take a percentage of your spend and we do not resell media.
We recommend a minimum of €300–500 per month for a campaign to gather enough data to be optimised. Below that threshold we may advise against running paid campaigns at all rather than spend your money to no measurable effect.
6. What we need from you
- Timely access to the accounts, profiles and analytics the engagement requires, granted by delegation rather than by sharing passwords.
- Raw material — photographs, video, product and price information — where the package includes producing content from it.
- A single named contact empowered to approve work, and responses within a reasonable time.
- Accurate information. We rely on what you tell us about your business, your claims and your prices.
Delays in access, material or approvals move deadlines by at least the length of the delay. We will tell you when that happens rather than quietly missing a date.
7. Revisions and approvals
Each deliverable includes one round of consolidated revisions. On monthly packages, further changes draw on the included revision hours. Content is deemed approved if we receive no comments within five working days of sending it, so that a schedule does not stall on silence.
8. Ownership and licences
- You own the output. On full payment for the relevant work, the intellectual property rights in the final deliverables produced specifically for you transfer to you.
- You own the accounts. Ad accounts, pixels, analytics properties, domains and social profiles remain yours throughout and after the engagement.
- You own your material. The photos, video, trademarks and text you provide stay yours; you grant us a licence to use them for the purpose of the engagement.
- We keep our tools. Our internal methods, checklists, templates and know-how remain ours, including where they were applied to your project.
- Third-party assets — stock imagery, fonts, music, plugins — are supplied under their own licences, which pass to you subject to those licences' terms.
- Portfolio. Unless you tell us otherwise in writing, we may show finished public work as a case study. Confidential figures are never published without your consent.
9. Third-party platforms
Delivery depends on platforms we do not control. Meta, Google, TikTok and email providers change their rules, pricing, algorithms and approval processes without consulting anyone. We are not responsible for account suspensions, ad rejections, reach changes, API outages or policy changes on those platforms — but we will work with you to resolve them.
You are responsible for ensuring your business, claims and offers comply with those platforms' advertising policies and with applicable advertising law. We will flag anything that looks likely to be rejected.
10. Results and expectations
We commit to the deliverables and to competent, professional execution. We do not guarantee specific commercial outcomes — a number of leads, a ranking position, a revenue figure or a return on ad spend — because these depend on your market, pricing, offer, capacity to serve customers and on platform behaviour.
Any forecast, projection or benchmark we share is an informed estimate, not a promise. SEO in particular is a three-to-six month build, and we say so before you sign rather than after.
11. Confidentiality
Each side keeps the other's non-public information confidential and uses it only for the engagement. This obligation survives the end of the contract by three years. It does not cover information that is public, already known, independently developed, or required to be disclosed by law.
Where we process personal data on your behalf, the Privacy Policy and, where required, a separate data processing agreement apply.
12. Liability
- Neither party excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
- Subject to that, our total aggregate liability arising out of an engagement is limited to the fees you paid us for that engagement in the three months before the event giving rise to the claim.
- We are not liable for indirect or consequential loss, loss of profit, loss of anticipated savings, loss of goodwill, or loss of data.
- We are not liable for advertising budget spent in accordance with an approved campaign plan.
13. Term and termination
- Monthly packages run from month to month. Either side may terminate with 30 days' written notice, effective at the end of the notice period.
- The month in progress is delivered and paid for in full; fees for a started month are not refundable.
- Either side may terminate immediately for a material breach that is not remedied within 14 days of written notice.
- On termination we hand over completed deliverables paid for, remove our access from your accounts, and return or delete your material on request.
14. Force majeure
Neither party is in breach for a delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, strikes, epidemics, failures of public infrastructure, or extended outages at major platforms or hosting providers. The affected party must notify the other promptly and both will act in good faith to limit the impact.
15. Governing law and disputes
These terms and any engagement under them are governed by the law of the Republic of Bulgaria. Disputes will first be addressed in good faith between the parties. Failing agreement, they fall to the competent Bulgarian court at our registered seat.
If any provision is found unenforceable, the rest remains in force and the unenforceable provision is replaced by one that comes closest to its intent.
16. Contact
MOBILE GROUP 2022 EOOD
3 Sheynovo Str., office 509, Vazrazhdane, Burgas, Bulgaria
mobilegrouped@inbox.eu · +36 20 464 3315
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